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UK Mainland Delivery

We aim to dispatch all UK Mainland orders on the same or next working day. Delivery typically takes 1–2 working days, depending on the time your order is placed.

For special order items, we aim to dispatch within 4–5 working days. These items are clearly marked as “Special Order” within the product description.

Delivery Charges & Minimum Order

All prices shown on this page are exclusive of VAT.

We do not have a minimum order value; however, our minimum delivery charge includes packaging and handling costs and cannot be reduced.

UK Mainland: £13.00 + VAT (TNT / FedEx / Transglobal Express) Some items qualify for Free Delivery where margin allows.

Economy Regions: Highlands & Islands of Scotland, Scilly Isles, Isle of Wight, and Northern Ireland.

Please add items to your basket and proceed to checkout for an exact delivery quote.

Channel Islands: Jersey, Guernsey, and the Isle of Man are treated as separate countries in our delivery system, ensuring zero VAT for the Channel Isles.

Courier Partners

We currently use DPD, DHL, TNT/FedEx, UPS and Transglobal Express for all UK and European shipments.

International orders are generally sent via DHL or DHL Express. Please contact us for a shipping quote — once approved, we’ll enable the relevant delivery option so you can complete your order online.

European Deliveries

We offer Economy and Express options from as little as £10 per 30kg.

To receive an accurate quote, please email us with your full delivery address and local contact number.

Customs & Import Duties

Customs duties and handling fees may be applied by local authorities in your country — these are outside our control. Please familiarise yourself with any applicable import charges before placing your order.

Some couriers may charge a small fee to handle customs clearance on your behalf. We cannot provide prices inclusive of duties or taxes, and the customer remains responsible for any local charges.

Please do not request that we under-declare or alter invoice values for customs paperwork — this is unlawful and may invalidate your shipment in the event of a claim.

Important Information

Once your parcel has been dispatched, it is in the hands of the courier. While most deliveries arrive promptly, transit times are estimates and not guaranteed due to factors such as road delays or courier backlogs.

All deliveries are tracked and require a signature on receipt, so please ensure someone is available at your chosen delivery address.